Quickbooks Error Code -6189,-77

Error Message:

When opening or creating a company file, one of the following errors may occur:

  • Error (-6189)
  • Error (-6189, -82)
  • Error (-6189, -77)
  • Error (-6189, -1005)
  • Error (-6189, -85)
If the problem persists, please contact Intuit Technical Support and provide them with the following error codes (-6189,-77).

What causes this error code?

  • Mismatch between the transaction log file (.tlg) and the company file (.qbw).
  • Another user is logged into the company file in Single User Mode.
  • Data Corruption or Data damage in the Quickbooks data file

How to resolve this error code?

Method 1: Fix TLG mismatch
  • Locate the transaction log file. It has the same name as your company file, but with a .tlg extension.
  • Right-click the transaction log file and choose Rename.
  • Enter a new name, for example CompanyName-OLD.TLG.
Method 2:
  • Ensure all users are logged out of the Quickbooks Data file
  • Restart all computers
  • Copy the data file to a local drive and then copy it back to the original location
  • Open the file in Quickbooks