Drive failure lane

The drive died. The file may not have.

Failed hard drive, formatted disk, deleted .QBW — most of these files are recoverable if you act correctly in the next hour. Free evaluation first, recovery from $399, and if we recover nothing you pay nothing.

DRIVE FAILED.QBW DELETEDFree evaluation

Start free evaluation First: stop using the drive

Rule one: stop using the drive

When a file is deleted or a drive starts failing, the data is usually still there — sitting in space the operating system now treats as free. Every write after that moment can overwrite it for good. Booting the machine writes. Windows Update writes. Installing a "free recovery tool" onto the same drive writes. If the drive holds your QuickBooks data, power it down and leave it down. The full reasoning is in our guide: stop using the drive. Step-by-step help for a deleted .QBW is on deleted QuickBooks file recovery.

What we recover

Dead or failing drives. Clicking, not detected, endless boot loops — we evaluate what is readable and pull the QuickBooks data out.
Deleted company files. A .QBW sent to the recycle bin, emptied, or removed by a cleanup tool.
Formatted or reinstalled disks. Quick formats and OS reinstalls often leave the underlying data intact.
Corrupt files pulled from damaged media. A file recovered from a bad drive often needs file repair too — we handle both ends.

When the file itself is gone

Even a fully unrecoverable .QBW is not always the end. QuickBooks keeps a transaction log (.TLG) alongside the company file, and it duplicates every transaction you entered. If the log or an older backup survives — on the same machine, a server, or another workstation — we can replay the log into that backup and bring your data back to current. That is the TLG recovery path, and it has saved files their owners had written off completely.

Why this lane starts with a free evaluation

Drive work is the one recovery job where a flat price up front would be a guess. Failure modes vary too much. So we do it the honest way: you tell us what happened, we evaluate for free, and you get a firm quote before any money changes hands. If the answer is "nothing is recoverable," you hear that for free too.

Order now

Drive failure and deleted file recovery

Standard from $399 Quoted after a free evaluation

Free evaluation before any charge
Firm quote after evaluation — no surprises
No recovery, no charge — unconditional
Upload instructions within 15 minutes

Start free evaluation

Guaranteed recovery, or you pay nothing.

Free evaluation available first · Upload instructions within 15 minutes

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Since 2000

QuickBooks data work

No fix, $0

Unconditional guarantee

15 min

To upload instructions

Encrypted

Transfer & storage

The process

From dead drive to working file

Stop using the drive

Power it down. No recovery software, no reboots, no "one quick look".

now

Start the free evaluation

Tell us what failed and what you had. We reply with what to send and how.

2 min

We evaluate, then quote

You get an honest read on what is recoverable and a firm price. No surprises.

free

Recovery and delivery

Your QuickBooks file recovered, verified, and delivered — opening cleanly.

quoted

FAQ

Questions, answered

The drive is dead or clicking. Can you still get the QuickBooks file?

Often, yes. What survives depends on the failure mode and on how much the drive was used after it started failing. Power it down, leave it down, and start a free evaluation — we will tell you honestly what is recoverable before you spend anything.

I deleted the .QBW file by accident. Is it gone?

Usually not. A deleted file is recoverable until the disk space is reused, which is exactly why you stop using the drive now. And even when the .QBW itself is unrecoverable, we can often replay the transaction log (.TLG) into an older backup and rebuild your data to current — see TLG recovery.

I formatted or reinstalled Windows on the drive. Any hope?

Sometimes. A quick format does not erase the underlying data, but every write since the format may have overwritten part of it. Do not install recovery tools onto that drive — that is a write too. Send it for a free evaluation and we will tell you what is still there.

What does it cost?

Drive and deleted-file work starts from $399, and the exact price is quoted after a free evaluation — because the honest answer depends on what we find. The evaluation is free and commits you to nothing.

Why do you keep saying stop using the drive?

Because deleted and lost data lives in disk space the operating system now considers free, and every minute of normal use — browsing, updates, even booting — can overwrite it permanently. The single biggest factor in whether we succeed is how quickly the drive went quiet. Full explanation: stop using the drive.

What if you cannot recover anything?

If we cannot recover your data, you pay nothing. No diagnosis fee, no evaluation fee, no bait-and-switch. You pay only when we deliver, and only the price quoted after the evaluation.